Privacy Policy

Zen Tree Care Consulting Privacy Policy

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Privacy Policy for Zen Tree Care Consulting Inc.

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Effective Date: February 21, 2025  

Zen Tree Care Consulting Inc.
7 Montesson St, Etobicoke, ON M9B 1C3, Canada  
Email: info@zentreecare.ca
Phone: 647.469.8327 or 705.500.3959

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At Zen Tree Care Consulting Inc. (“Zen Tree Care,” “we,” “us,” or “our”), your privacy matters to us. We’re dedicated to safeguarding your personal information while providing exceptional tree care services. This Privacy Policy details how we collect, use, disclose, and protect your data when you engage our services, visit zentreecare.ca, or contact us. We comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable laws.

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1. Information We Collect

We collect personal information you provide and data gathered automatically:

Contact Details:Name, address, phone number, and email when you book services (e.g., pruning, removal) or request a quote.
Service Information:Property or tree details shared during consultations.
Website Data: IP address, browser type, and visit times via cookies or analytics on zentreecare.ca.
Communications:Emails, call recordings (if applicable), or messages you send.

We limit collection to what’s necessary for our services.

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2. How We Use Your Information

Your data helps us:

• Schedule and perform tree services like pruning, removal, bracing, or cabling.

• Issue quotes, invoices, and follow-ups.

• Answer inquiries or feedback.

• Enhance our website and services with analytics.

• Send updates or offers (with your consent).

We won’t use your info beyond these purposes without permission.

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3. Consent

We collect and use your data with your consent—given when you contact us or opt in. You can withdraw consent anytime by emailing zentree369@gmail.com, though this may impact service delivery.

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4. Disclosure of Your Information
We don’t sell or rent your data. We share it only:

• With staff or contractors (e.g., arborists) to fulfill your request, under confidentiality terms.

• With third-party tools (e.g., payment processors) bound by privacy agreements.

• When legally required, like a court order.

 

5. Data Security

We use physical (locked files), technical (encryption), and organizational (staff training) safeguards. No system is fully secure—report concerns to us promptly.

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6. Retention

We keep your data as long as needed—typically 7 years for legal/tax purposes—then securely destroy it.

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7. Your Rights

Under PIPEDA, you can:

• Access your data we hold.

• Correct inaccuracies.

• Ask about our practices.

Contact our Privacy Officer below to exercise these rights.

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8. Cookies and Analytics

Our site uses cookies for tracking and improvements. Disable them in your browser, though functionality may decrease.

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9. Third-Party Links

Links to external sites (e.g., payment portals) aren’t our responsibility—review their policies.

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10. Contact Us

For questions, requests, or complaints, reach our Privacy Officer:  
Name:Archie Degaust  
Email:zentree369@gmail.com  
Phone: 647.469.8327 or 705.500.3959  
Address: 7 Montesson St, Etobicoke, ON M9B 1C3  

Unresolved issues? Contact the Office of the Privacy Commissioner of Canada.

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11. Updates

We may update this policy as services evolve. Check zentreecare.ca for the latest—major changes will be emailed or posted.